Important Coronavirus (COVID-19) cancellation policies for individual reservations.
FREE cancellation 5 days before the arrival date for stays until December 15, 2021. Subject to change. Exclusive for online direct bookings.
General Policies
Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel.
No rollaway/extra beds available
Smoke-free property.
Extra-person charges may apply
Check In 2:00 P.M
Check Out 12:00 M.D
Pets are not allowed
Service animals allowed
Children's Policies:
Children older than 12 years or adults are additional person with a surcharge.
Children (3 to 11 years old) pay a reduced rate of $10.45
Stays for up to two children aged 3 years and younger are complimentary when sharing a room with an adult.
Reservation and Cancellation Policies (individual reservations):
By confirming the reservation process, you authorize the hotel to charge you the total amount of the reservation fee on your credit card as detailed;
• Cancellations after the date of payment applies a 100% penalty fee.
• In case of No Show (when the client does not arrive on the scheduled date) there will be a 100% penalization of the amount fee.
High season From December 15th to April 30st
• Free cancellation + 30 days before arrival | Total charge to the card 30 days before arrival
Christmas and New Year's Eve December 22nd - January 02nd
• Free cancellation + 60 days before arrival | Total charge to the card 60 days before arrival
Holy Week
• Free cancellation + 60 days before arrival | Total charge to the card 60 days before arrival
Mid Season June - July - August - November - December 1st to December 15th
• Free cancellation + 15 days before arrival | Total charge to the card 15 days before arrival
Low Season May - September - October
• Free cancellation + 07 days before arrival | Total charge to the card 07 days before arrival
