Volcano
CORONAVIRUS (COVID-19): Health and Security
Your health and security is our priority

Sanitary Measures for a Safe Environment

At Arenal Kioro Suites & Spa your health and safety is our priority, it is for this reason that we have strengthened our cleaning protocols and implemented changes in order to guarantee the safety of our guests and staff, aligned with the protocol for lodging activities in the tourism sector prepared by the Costa Rican Institute of Tourism, the Costa Rican Board of Hotels and hotel entrepreneurs of the private sector.

Some of these new protocols can be seen, such as the use of masks and gloves by the staff where required, and other protocols will be carried out behind the scenes, following all the recommendations of the Costa Rican Ministry of Health.

Starting on December 1st our hotel will operate under a Fully Vaccinated Mode (100% capacity).
We will require a verifiable QR code or a printed vaccination certificate for checking in. These requirements apply to Costa Rican citizens and foreigners starting from age 18.

The following groups are exempt from the requirement to present proof of vaccination:
1. Minors under 18 years of age.
2. People who have a medical condition, duly accredited, which exempts them from vaccination following the policies of the Costa Rica Ministry of Health.
 

PROTECTIVE SCREENS FOR THE SAFETY OF OUR CUSTOMERS AND PARTNERS

LIMITED CAPACITY IN COMMON AREAS AND DISTANCE BETWEEN FAMILY GROUPS

SAFETY RECOMMENDED CAPACITY AND DISTANCE BETWEEN TABLES IN OUR RESTAURANTS

CONSTANT CLEANING IN ALL THE AREAS OF THE HOTEL

TEMPERATURE CHECK TO GUETS AND EMPLOYEES AT THE ENTRANCE OF THE HOTEL

STRATEGICALLY LOCATED ANTISEPTIC GEL DISPENSERS AND WASHBASINS